The 2W Enduro Series provides ticket cover refund protection inclusive of all entries. This allows all participants to apply for a refund in unforeseen circumstances which are outside of their control up until the start time of their race. Ticket cover refund protection is provided and managed by EOS Claims.
Ticket Cover Refund protection covers:
What is Covered
✅ Accident, Injury or Death
✅ Illness including Mental Health or Pre existing Medical Conditions
✅ Armed or Emergency Services Recall
✅ Court Summons or Jury Service
✅ COVID Hospitalisation or Death
✅ COVID Exposure (Pre Existing)
✅ Crime including burglary and Vandalism
✅ Educational including change of Exam Dates
✅ Emergencies
✅ Force Employment changes Including relocation and change of Job
✅ Home Emergencies (Fire, Flood etc)
✅ Pregnancy Related Conditions
✅ Private and Public Transport including weather related travel disruptions
What isn't Covered
❌ Change of mind
❌ Lack of fitness
❌ Deferred entries from another year
❌ Any other reasons covered in section 5 of the Ticketcover Refund Protections Terms and Conditions
Please email us if you need to withdraw without refund.
Ticket Cover Refund protection covers:
- 100% of your entry fee
- Any add ons purchased when you entered
What is Covered
✅ Accident, Injury or Death
✅ Illness including Mental Health or Pre existing Medical Conditions
✅ Armed or Emergency Services Recall
✅ Court Summons or Jury Service
✅ COVID Hospitalisation or Death
✅ COVID Exposure (Pre Existing)
✅ Crime including burglary and Vandalism
✅ Educational including change of Exam Dates
✅ Emergencies
✅ Force Employment changes Including relocation and change of Job
✅ Home Emergencies (Fire, Flood etc)
✅ Pregnancy Related Conditions
✅ Private and Public Transport including weather related travel disruptions
What isn't Covered
❌ Change of mind
❌ Lack of fitness
❌ Deferred entries from another year
❌ Any other reasons covered in section 5 of the Ticketcover Refund Protections Terms and Conditions
Please email us if you need to withdraw without refund.
DEFERRAL TRANSFERS
Participants who elected to defer their entry from past events are not eligible not refundable nor transferable or refundable for future events.
SALE OF TICKETS OUTSIDE OF OFFICIAL TRANSFER PROCESS
No unlawful resale of entry allowed. As stated in the event terms and conditions you are not legally permitted to give your entry to another person or sell your entry to a third-party, regardless of the circumstances, unless done through our official transfer process. Similarly, do not purchase an entry from someone outside of the official transfer process.
Participants who elected to defer their entry from past events are not eligible not refundable nor transferable or refundable for future events.
SALE OF TICKETS OUTSIDE OF OFFICIAL TRANSFER PROCESS
No unlawful resale of entry allowed. As stated in the event terms and conditions you are not legally permitted to give your entry to another person or sell your entry to a third-party, regardless of the circumstances, unless done through our official transfer process. Similarly, do not purchase an entry from someone outside of the official transfer process.
OTHER IMPORTANT REFUND INFORMATION
Requests for refunds are not managed by the event. It is the sole responsibility to the participant to ensure they have completed the EOS Claim process.
Requests for refunds are not managed by the event. It is the sole responsibility to the participant to ensure they have completed the EOS Claim process.
Swift Codes/BIC
Some NZ Bank Swift Codes are below, if you cannot see yours simply Google your bank and Swift Code, to find yours.
ASB - ASBBNZ2A
ANZ - ANZBNZ22
BNZ - BKNZNZ22
Kiwi Bank - KIWINZ22
Co- Operative Bank - BKNZNZ22
TSB - TSBANZ22
Westpac - WPACNZ2W